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Frequently Asked Questions
How often should my dog get groomed?
The average dog needs to be professionally groomed between four and
six weeks. Dogs that are groomed on a regular basis will be more relaxed
and their coats and skin will be kept in top condition.
Should my dog get groomed in the winter or is it too cold?
Yes your dogs still need professional grooming during the cold season.
Dogs must be kept free of matts to stay warm in the winter. If they
get matted their natural insulation process cannot work.
Should my puppy have a professional grooming?
We recommend getting puppies started as early as 10 - 12 weeks old
(once they have had 2 sets of vaccines) to let the puppy get acquainted
with the grooming salon environment.
How much is it to have my dog groomed?
This question is probably the most common one we are asked.
How long will the grooming session last?
Depending on the condition of the pet or the thickness of the pets undercoat it can take up to 2-3 hrs. Our groomer will examine your dog’s coat when you come in, make recommendations on the best way to proceed and will give you an estimate time or will call you when the job is done.
Do you use muzzles or restraints or sometimes sedate nervous dogs?
We never ever sedate any dogs. We teach your pets to co-operate in
the grooming process by using gentle handling techniques and a lot of
Will my dog be kept in a cage?
Your dog might be kept in a cage for a very short time while awaiting pick up. It is a very safe practice and certainly not an uncomfortable situation for them. We use an open sided cage for comfortable air flow and we are able to check your dog at all times as the cage is in the actual grooming area.
Are vaccines required for my dog?
Yes, your pets are required to have up to date vaccines. This is for the protection of not only your pet but also our groomer.
What if my dog is very nervous or has a special condition?
We are more than willing to take your pet’s special needs into
We do however reserve the right to refuse any overly aggressive dog and will refer you to your vet if we feel your pet is too difficult.
Please check this page again. It will be regularly updated with more answers to your questions as well as a few useful tips for your dogs.
If you have any additional questions or concerns, please let us know by submitting your questions or comments using the form on the contacts page.